DO YOU NEED TO REBOOK?

IS YOUR FLIGHT DELAYED OR CANCELLED? 

DO YOU NEED TO REBOOK?

If you need to rebook – use your cell phone! 

It can be much quicker to rebook your flight using the airline’s customer service number, rather than waiting in line at the gate. 

Or you can use your airline’s mobile app to stay in touch and make changes if needed. Often, you can be rebooked and on your way to the next gate well ahead of passengers standing in line awaiting their turn with the gate agent on duty.

 

Find out more!

 

airport.jpg

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

How's Your Travel Etiquette?

HOW’S YOUR AIR TRAVEL ETIQUETTE?

How you behave during screening and boarding can affect the efficiency of the travel experience for everyone around you. 

Some easy things to remember... Be respectful of others. Understand what you need to do at the screening check-point before you enter the line – such as removal of shoes, belts and jackets, electronic devices, as well as liquids, pastes and gels. Board the plane in the correct zone (indicated on your boarding pass), as the zoned boarding is set up to help the process go as efficiently as possible. Stow luggage near your seat as quickly as possible, and consider checking luggage instead of bringing it on board with you. 

Find out more!

 

Tina Photo.JPG

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

Why Do I Need to Arrive Two Hours Before My Flight?

Tina often is asked the question, “When should I arrive at the airport?” She says she ALWAYS recommends that passengers arrive two hours before their flight times (domestic flights).  You need to allot time for parking, making your way to the terminal, checking in, checking bags, and going through security. While most of the time, these processes are quick and easy, depending on the number of flights departing at any given time, there could be longer check-in and security lines than you might expect. This is true at any airport, and it is always better to be safe, rather than sorry.  It is the passenger’s responsibility to plan enough time to get to the gate in time for boarding. And remember – every airline has a different cut-off time for you to check-in for your flight, usually ranging from 30-45 minutes before flight time. If you cut it too close, you may find that you have missed your chance to check-in. 

Find out more!

11708028_10154152537649528_7200370983598988577_o.jpg

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development