Do You Know Your Airport Code?

Did you know that airports all have three-letter airport codes that are used in many ways, including for booking and baggage routing? 

sickonplaneed.jpg

It’s a good idea to educate yourself about your destination airport’s three-letter code. You can then check the airline’s baggage routing tag to insure the correct airport destination is listed.

Why is this important? While Asheville Regional Airport’s code is intuitive – AVL, there are other airports that don’t correlate quite as well to the airport’s name. For example, the code for Louis Armstrong Airport, located in New Orleans, is MSY. Always a good idea to find out!

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

Staying Healthy When Traveling

We all want to ward off those nasty bugs that are traveling with us.

sickonplaneed.jpg

With air travel at an all-time-high, there is often little time in-between flights to prepare the inside of the airplanes for the next group of travelers. 

So come prepared! Bring a travel-sized packet of disinfecting wipes with you and take a moment to wipe down the tray table, safety card, overhead light and air controls – and any other surface you will be touching. 

A travel-sized container of hand sanitizer is also advisable.

By keeping your hands clean and everything around you sanitized, you reduce your risk of contracting an unwanted illness during your travels.

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

Carry-On Packing Essentials

How do you bring everything you need in a carry-on bag and still abide by TSA rules?

There are a few things you may want to consider:

Bringing valuables? You may want to carry them with you on the plane. 

Need to bring something fragile?  It may be worth shipping fragile items ahead of time.

Passports, tickets and business files should stay with you.

And remember to drape your coat or sweater over your arm to save precious space in your bag!

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

Your Vacation Fun Begins When You Get to The Airport

Let the fun begin as soon as you get to the airport!

frankfurt-airport-family-5767b0ca5f9b58346a6f41af.png

Transition to vacation-mode as soon as you enter the terminal! Plan a little extra time so you’re not rushed and treat your time at the airport as the start to a great adventure.

Many airports, small to large, offer interesting amenities.  Visit your airport’s website before you arrive so you have an idea of things to do or see.

At Asheville Regional Airport, you’ll find a curated art gallery featuring Western North Carolina artists, pop-up music concerts by local musicians and a great restaurant and bar.

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

Is Pre-Travel Healthcare For You?

Are you going to be traveling overseas? How about visiting a third-world country?

Medical.jpg

If you’re going to be traveling abroad, it’s really important to research your potential need for pre-travel healthcare. Sometimes this can include special vaccinations or oral medications to prevent illness, so better to be safe than sorry!

It’s a good practice to see your family doctor to consult about risks and preventive measures that can be taken. Sometimes local health departments also provide travel vaccinations or know which providers in your area give this type of pre-travel care.

However, you may need to see a more specific provider, especially if you are visiting a country or several countries with specific health risks, or if you have a pre-existing health condition. Take the initiative and talk to your doctor before embarking on big adventures!

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

Extend Your Power

Have you ever been waiting at the airport and realized that the battery bar on your phone was red and you need to finish up some important work requiring a plug in? 

ec91c2db46202fac6f07647a7a67bc04.jpeg

Perhaps you have a travel buddy who also needs to plug in. And then you start to look for a power outlet. That’s when you notice every outlet is in use and sometimes one person is using four plugs for all of their devices!

While airports do offer power plugs for passenger use, sometimes finding just one available outlet is the best you can do. 

A new trend in travel is to bring a small power strip with multiple plugs with you in your carry-on luggage. That way, when you finally locate an available outlet, you’re all set.  And you won’t be that traveler hogging the power outlets.

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

Planning Your Ground Transportation

When you travel by air, once you arrive at your destination airport, do you know what kind of ground transportation you will be taking? 

images.jpeg

There are often many options – a hotel shuttle, rental cars, taxis, buses, private cars, or app-ride providers, like Uber or Lyft.

It’s a good idea to visit your destination airport’s website to learn the layout of the ground transportation areas. Your choice of ground transportation may be available in different areas of the airport.

For instance, at Asheville Regional Airport, traditional ground transportation, such as taxis, shuttles and private car services, pick up on one end of the terminal, while app-ride providers pick up passengers on the opposite end of the airport. 

A little research ahead of time can help make that part of your journey more efficient and smooth.

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

Leverage the Power of Your Smartphone

track-a-cell-phone-location.jpg

We all have a very powerful assistant in the palm of our hands. Our cell phones can be used wisely in a number of ways.

1. Before your trip, email an itinerary to yourself, including all addresses, phone numbers and directions.

2. Take photos of your luggage and the tracking tag – just in case it gets lost.

3. Download books, movies and music to enjoy while on your journey.

4. Use it as a GPS to find your way around.

5. It is your clock – automatically adjusting to any new time zones.

6. Stay in touch with those at home – most cell phones work around the globe.  You may have to do a little research about this ahead of time.  Worst case scenario, use wifi and free texting or messaging apps.

7. Your phone is your alarm clock.

8. You can use it to access the Internet while on your journey.

9. It is your camera equipment – photos and videos.  Did you know you can download video editing apps to make quick and easy vlogs about your trip?

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

How Do I Really Get the Best Airfare?

58809696-purchase-booking-airline-tickets-online-payment-for-tickets-by-credit-card-on-internet-man-holds-sma.jpg

It is a myth that there is a better day of the week to book an airline ticket in order to get the best price. Airlines are constantly adjusting their airfares, up and down, using sophisticated revenue management software tools, taking into account historic booking trends, competition and current booking trends. It is important to book at least three weeks before your departure date (and even further out, if possible) to obtain the most competitive price.

If you have flexibility with your travel dates, compare pricing based on slightly different itineraries. Sometimes one day’s difference can save pretty big bucks! 

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

What Happens if You Lose Your ID While Traveling?

IMG_9555.jpg

All travelers need a government-issued ID when traveling, the most common being a driver’s license or passport. Have you ever thought what you would do if you left your ID at home or lost your ID when traveling? 

Yes, no matter what, this scenario would be a headache. However, an easy step you can take ahead of time to expedite replacement is to make copies of your ID’s and have these with you when you travel. You could even take photos of the IDs and have these stored in your phone, or email scanned copies to yourself. 

That way, you will have the information you need at your fingertips when you begin the process of replacement.

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

Is Trip Insurance a Good Idea?

peace_of_mind_page.jpg

Are you planning that trip of a lifetime? A big, wonderful adventure is fun to have on the calendar so you can look forward to the big day when you board your flight. You spend significant dollars on your airline tickets, lodging, other transportation and excursions. Did you know that most airline tickets and other trip expenses may be non-refundable?

That’s why you should consider trip insurance. Should you have to cancel your trip (for pre-approved reasons, such as a medical issue), you can recoup some or all of your trip expenses, depending on your policy. 

It’s worth looking into!

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

Can You Cancel a Flight Reservation and Receive a Refund?

whentobuy-e1455745258419.jpg

In general, you cannot receive a refund for most tickets purchased. The only requirement by the DOT is that airlines hold a reservation for 24 hours without payment, or refund a paid ticket (even a non-refundable one) if you cancel within 24 hours of purchase and you booked more than a week before your flight. Many tickets are non-refundable and are listed as such when you book. Be sure to read all information about the specific ticket you are purchasing.

If you feel that there is a chance that you may need to cancel your flight, be sure to check with your airline ahead of time to determine your options. Every airline has different policies and most charge fees to make changes to eligible itineraries.

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

Understand the Difference Between Airlines’ Products

100155161_boarding-passes-5808d9443df78cbc28858a64.png

Some airlines are called “legacy” airlines and they offer frequent daily flights to and from major hubs and to destinations around the globe. The four legacy airlines in the U.S. are American, Delta, Southwest and United.  Smaller airlines may be considered low-cost carriers or ultra-low-cost carriers (such as Allegiant, Spirit, Frontier and Jet Blue). They may offer flights to and from a shorter list of destinations (often leisure destinations), and their flight schedules can range from a few flights per day to just a few flights per week.

Be a savvy traveler! If you must arrive at your destination on a certain day, by a certain time, you may want to consider planning your flight arrival for the day before you need to be there. Air travel can always be delayed or cancelled due to a myriad of reasons, such as weather or mechanical issues. The airlines will honor your ticket and get you rebooked as soon as possible. However, you may have to wait quite a bit longer for that rebooked seat if you are flying on an airline that only travels to your destination two days per week. 

The bottom line?  Plan for flexibility in air travel. For instance, If you have a cruise booked, don’t rely on an airline to deliver you to the city port just hours before your cruise time. Plan your trip to arrive the day before! Then, if something happens, you still have time to go to Plan B. 

All this said – the good news is that airlines operate on-time most of the time.

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

REAL ID – What Is It?

The Department of Homeland Security is requiring that all domestic air travelers have what’s called a REAL ID no later than October 1, 2020, or alternative forms of identification will be required before you board a flight. 

The North Carolina Department of Transportation is offering REAL ID’s and it is a good idea to go ahead and get this new form of a driver’s license as soon as possible. There will certainly be a mad dash to get REAL ID’s as the 2020 deadline draws near.

It’s easy to get the REAL ID. There will be just a few more steps required when you go to the DMV to get a driver’s license. The key difference is that you will need to bring proof of your identity, date of birth, lawful status, social security number, North Carolina address, and if necessary, proof of a name change. 

Document requirements can be found at the North Carolina DOT website at www.ncdot.gov. 

Then you will be issued a REAL ID, which looks just like your current driver’s license with the addition of a star emblem.

Another tip?  You can make an appointment at the DMV, so your wait won’t be very long.  Get that REAL ID today, and it’ll be smooth flying from there.

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

One-Way, Multi-Airline and Multi-City Itineraries

Have you been in a position where you need to travel back-to-back to several different cities? Maybe you have a meeting in Chicago and then another meeting in Denver the next day. You're going to want to fly from home to Chicago and then straight to Denver before flying home again.  Instead of purchasing a series of one-way tickets, check out the multi-city itinerary option when you book your trip. Choose this option rather than “round trip” or “one way” when booking. Often, the price is similar to one round-trip ticket (if there is just one additional leg to the journey), and booking is simple.

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

ON-BY882_Airpla_B620_20170112190413.jpg

Air Travel and Identification

 What types of ID are acceptable?

Make sure to purchase your airline ticket under the exact name on your ID.

Adult passengers 18 and over must show valid identification at the airport checkpoint in order to travel.  Some accepted forms of identification include:

Driver's licenses or other state photo identity cards issued by Department of Motor Vehicles (or equivalent)

U.S. passport

U.S. passport card

DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)

 U.S. military ID (active duty or retired military and their dependents, and DoD civilians)

Permanent resident card

Remember – international travel requires a valid passport, and could also require a visa.

Do minors need ID? – No (under 18), not when traveling with a companion. 

Learn more at www.tsa.gov

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

 

 

passport-2642172_1920.jpg

Do You Need to Rebook?

IS YOUR FLIGHT DELAYED OR CANCELLED? 

DO YOU NEED TO REBOOK?

If you need to rebook – use your cell phone! 

It can be much quicker to rebook your flight using the airline’s customer service number, rather than waiting in line at the gate. 

Or you can use your airline’s mobile app to stay in touch and make changes if needed. Often, you can be rebooked and on your way to the next gate well ahead of passengers standing in line awaiting their turn with the gate agent on duty.

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

airport.jpg

How's Your Travel Etiquette?

HOW’S YOUR AIR TRAVEL ETIQUETTE?

How you behave during screening and boarding can affect the efficiency of the travel experience for everyone around you. 

Some easy things to remember... Be respectful of others. Understand what you need to do at the screening check-point before you enter the line – such as removal of shoes, belts and jackets, electronic devices, as well as liquids, pastes and gels. Board the plane in the correct zone (indicated on your boarding pass), as the zoned boarding is set up to help the process go as efficiently as possible. Stow luggage near your seat as quickly as possible, and consider checking luggage instead of bringing it on board with you. 

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

Why Do I Need to Arrive Two Hours Before My Flight?

Tina often is asked the question, “When should I arrive at the airport?” She says she ALWAYS recommends that passengers arrive two hours before their flight times (domestic flights).  You need to allot time for parking, making your way to the terminal, checking in, checking bags, and going through security. While most of the time, these processes are quick and easy, depending on the number of flights departing at any given time, there could be longer check-in and security lines than you might expect. This is true at any airport, and it is always better to be safe, rather than sorry.  It is the passenger’s responsibility to plan enough time to get to the gate in time for boarding. And remember – every airline has a different cut-off time for you to check-in for your flight, usually ranging from 30-45 minutes before flight time. If you cut it too close, you may find that you have missed your chance to check-in. 

Find out more!

Tina Kinsey
Asheville Regional Airport
Dir. of Marketing, PR & Air Service Development

11708028_10154152537649528_7200370983598988577_o.jpg